Dear Mr. Fendrick:
Today I had the pleasure of talking to the dispatcher of Golden Memories as well as yourself to report about my 3 terrific drivers that took Attica Middle School to Boston June 12- June 14th. These 3 friendly drivers were very polite, helpful, and flexible as I made a few time changes to the schedule they had received. I was appreciated they toook to the changes and went with the flow so easily.
All three drivers, Chuck, Tom , and James were always early and ready for each departure which made my job much easier. It's nice to have happy, smiling, safe drivers that enjoy their job. Their kindness and safety were greatly appreciated. I do hope I will be traveling with this same Golden Memories drivers again on another adventure with First Choice.
First Choice Educational Tours
The entire shuttle experience at last week's Imagine RIT was wonderful. All staff and drivers were professionally dressed, helpful and cordial, the vehicles clean, the departures and arrivals timely. Great way to move so many people to a fantastic event.
May 9, 2013
Honeoye Middle School Band,
May 11-12, 2012
Just wanted to pass along my thanks to Golden Memories for another great trip! Our drivers (Augie and Tom) were super-they were prompt, courteous, great with our students, and friendly. We had a great time! Thank you once again-I will be traveling with your company again! Have a good day!
Joyce Munger Group,
I want to take this time to express to Golden Memories how pleased we were to have Greg Graves as our driver during our recent Lancaster, PA trip.
Nearly everyone on the motorcoach commented on his professionalism, as well as being a caring concerned person. A great sense of humor too, which always adds to the experience!
Greg made sure there was no detail left unattended. We were grateful he had the EMT background to assist our injured passenger who, by the way is doing well and has now visited her own physician. Please pass along our great appreciatioon to Greg again.
We look forward to the services of Golden Memories the next time this group ventures to Lancaster or elsewhere!
Medina HS Marching Band
May 17- 20, 2012
The trip was wonderful. We had great drivers and they went above and beyond to make sure we were comfortable and safe. Chuck, Bill and Tom can drive for me anytime.
Thanks for a wonderful trip.
April 5th, 2011
I recently (April 5, 2011) took a bus trip with a group of students and 5 other chaperones on a Golden Memories bus. Our driver was Steve and I wanted you to know that he was fantastic on this trip. He entertained and informed the children during our bus rides with facts about the states we drove through. He was extremely knowledgeable about every aspect of the spots we stopped in. While we were in Washington, DC (our tour destination), Steve was on time and was continuously flexible. He offered areas of interest that we should see and was patient with the students. He never overstepped his boundaries with our students and discipline. Our students thoroughly enjoyed having him as a driver and were even chanting his name as we pulled back into New York State. As well, he was patient and understanding with the adult chaperones. I personally got very ill during the bus ride and he was kind and helpful.
We intend on requesting Steve's services next year when we again depart for Washington, DC with our Hilton students."
Sylvia and Dave Lyon
April 20th, 2010
"Good Morning Ralph,
My husband, Dave and I wanted to let you know that the Branson Bus trip was truly a "Golden Memory." We cannot express enough gratitude and praise for Daniel Parrish our driver and Tom, our guide.
Both of these men have a great sense of humor and are very kind and considerate. Everything was so very organized and smooth. If someone had a question that they could not answer, they found the answer.
We were a little apprehensive about taking this trip because the last trip we took was to Washington and the experience was not a good one with our driver at that time. He was very rude and bordering on mean and the bus trip was not a good experience, it was a different company too; but this trip has changed our minds and we will definitely do more. We are both retired now and look forward to future trips. We were a little (and I use that term very little) disappointed because there wasn't much country music but the shows were fantastic.
I am sending a copy of this to Daniel but I do not have Tom's e-mail address and was hoping you could foward this on to him.
Thank you for employing such wonderful people and "Thanks for the Memories..." We have recommended the Branson trip to some of our friends."
Sylvia and Dave Lyon
"This past month on two occasions, I had the good fortune of booking three motor coaches from Golden Memories for two of my school groups. The groups involved were St. Paul Lutheran School (New York City) and T.C. Armstrong Middle School (Allentown/Dorney Park).
On behalf of Navigant Vacations, St. Paul Lutheran School and T.C. Armstrong Middle School please accept my sincere gratitude to you and your staff for an excellent trip.
I have planned various educational tours for many local schools in the Rochester area for more than a few years now. In particular, I have had the pleasure of working this year with members of your staff. Both the Charter Department and drivers have been wonderfully helpful in working with the many issues associated with transporting large and small school groups.
Again, please congratulate your entire staff on a job well done. I look forward to working with Golden Memories again next year and in the years to come."
Jo-Onna I. Diller
Independent Leisure Consultant
I wanted to you a note to thank you for your thoughtful assistance in furnishing the coach for our week-long journeys thru New York. I am especially grateful for our driver, John Holmwood. In addition to having outstanding driving skill, he was the most personable and helpful guide. Each and every one of our candidates appreciated his presence on the bus.
In the future, John will be our special request."
"Dear Sam and Ralph,
Thank you so much for having Auggie drive Christina and her friends to our house on Saturday.
I hope they were all behaving, I also heard it was a brand new limo bus."